Chatbot for Yalo(Client ICICI Bank, etc) Case Study

Whats app chat bot to execute banking processes such as Creating Fixed Deposits, paying credit card bills and various other bill payments such as gas, electricity, DTH services etc.

Technology Stack

Node JS

AWS Lambda

Serverless

D3 (charts library)

The Client

Yalochat is an artificial intelligence platform specializing in emerging markets. It is based in San Francisco with offices in Mexico City, Mumbai, Shanghai, Bogotá, and São Paulo.

Yalo enables customer-centric businesses to grow sales and reach through conversation, at scale

The Problem

Yalo needed help with development of their scalable chat platform on serverless technology.

The Solution

We helped them develope integrations with banking APIs and serverless platform for whats app chat bot.

Modules

BBPS (Bharat Bill Pay) APIs Used BBPS APIs for various bill payments

ICICI APIs Used ICICI APIs to fetch customers information such as customers account balances, credit card details,FD details etc.

EC2 Services Image generation service(For generating dynamic images such bar chart depiction of current Bank FD interest rates)

Architecture